Retail Assistant

Retail Assistant

Apply now

Location 1 of 9 Charity Shops

Clock Various

Salary This is a voluntary role

Description

Pendleside Hospice provides specialist palliative and end of life care to adults across Burnley and Pendle, supporting local people and their families when they need it most.

All our care is provided free of charge to patients and their families, but providing this care comes at a significant cost. It costs £6.8 million each year to run Pendleside Hospice, with £5.4 million needing to be raised through the generosity of our local community.

Our 9 charity shops across Burnley and Pendle play a vital role in helping us raise these funds. During 2025/26, our retail team generated an incredible £950,236 in income for the Hospice. This wouldn’t be possible without our dedicated volunteers, generous donors and wonderful shoppers.

The role of a Retail Assistant

Volunteering in one of our shops or donation centre is a great way to support your local hospice, share your skills and meet new people, all while making a real difference to patients and their families.

We have a variety of volunteering opportunities available across our retail team, all helping to support the day-to-day running of our shops. Roles include serving customers, visual merchandising, pricing and sorting donations, preparing stock for sale and helping behind the scenes.

We also have opportunities within our online retail centre, as well as volunteer retail drivers and drivers’ mates.

You can volunteer for as little as three hours per week, or more if you have the time. Whatever you can give, your support is incredibly valuable to us.

Volunteering is a rewarding way to meet new people, build friendships, learn new skills and gain experience, all while giving something back to your local community. You’ll be part of the Pendleside Hospice family, helping us continue to provide vital care to local patients and their loved ones.

For more information you can either speak to your local shop manager or contact:

Natalie O’Neill
Volunteer Coordinator
01282 440159
[email protected]

The perfect person will...

  • Heart Enjoy talking to people
  • Heart Have an interest in retail
  • Heart Know the importance of customer service
  • Heart Enjoy working as part of a team

Apply for this Role

If you are interested in becoming a volunteer, please get in touch with us!

Apply Now

155

people were referred to the inpatient unit

444

service users accessed day service groups

705

patients were cared for by Hospice at Home

665

individuals received family support services

76

children received bereavement counselling