Terms

The Rules of the Pendleside Hospice Car Raffle

1. Introduction

1.1. The Car Raffle will be operated as a small Society Lottery under the Gambling Act 2005 as amended (“the Act”) from time to time.

1.2. The Raffle is promoted by Pendleside Hospice and conducted for the benefit of Pendleside Hospice.

Pendleside Hospice is licensed by The Gambling Commission www.­gambli­ngcom­mis­sion.­gov.­uk

Operating Licence No. 000-005174-N-100431-007

Remote Operating Licence No. 000-005174-R-310547-002

Promoter: Pendleside Hospice Manager: Helen McVey 

1.3. By entering the Raffle, Members agree to be bound by these rules.

2. Definitions

 

• “Act” The Gambling Act 2005

• “Raffle”  The Car Raffle

• “Draw” The process by which winners are selected

• “Member” An individual who has entered into the Raffle

• “Rules” The rules of the Car Raffle as set out below and amended from time to time

• “Ticket” The entry into the Raffle

3. Entry into the Car Raffle

 

3.1. The Raffle is promoted in accordance with the Gambling Act 2005 as amended (“the Act”) throughout Great Britain. In order to comply with the Act, during the purchase of Raffle Tickets you will be required to confirm that:

 

• a) You are at least 16 years of age

• b) You will not buy or claim to buy Raffle Tickets on behalf of any other person

3.2. If, upon winning any prize in the Raffle, you are not able to prove that you have met the criteria specified in Rules 2.1 (a), (b) and (c) above then you will not be entitled to receive that prize.

3.3. If a Ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be disqualified from the Raffle and will forfeit any prize they may have won, and the Ticket price will be returned.

3.4. In order to comply with the Act, Raffle Tickets that have been purchased and entered into the draw for which they were intended are prohibited from being subsequently refunded.

3.5. By entering into the Raffle you agree to be bound by the Rules, and applicable provisions of the Act and any relevant regulations made there under from time to time. Pendleside Hospice shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you if you have not complied with the Rules. The Rules may be amended by Pendleside Hospice from time to time.

3.6. This Raffle is a form of gambling. Participants are encouraged to gamble sensibly. Should gambling become a problem we recommend you contact the National Gambling helpline on 0808 8020 133 (delivered by GamCare) or visit the website on www.­begambleaware.­org. 

3.7. The maximum value of Tickets a Member will be permitted to purchase in any one draw is £100.

3.8. The cost of each Ticket is £2, and only Tickets for which full payment has been received by Pendleside  shall go into the Draw.

3.9. The Raffle is not open to employees of Pendleside Hospice who are directly involved with the running of the Raffle, or any company involved with the running of the Raffle.

3.10. You can only enter the Raffle by the purchase of a Ticket which will be sold in a variety of forms from time to time.

3.11. Purchase will require you to provide the following information:

• (a) Your name and address, so that we can contact you if you have won a prize.

• (b) Confirmation that you are over 16 years of age, in order to ensure compliance with the Act.

• (c) The number of Tickets in the Raffle you wish to purchase

3.12. You will also be asked to provide the following information:

• (a) Your contact telephone number.

• (b) Your date of birth 

• (c) Your mobile phone number

• (d) Your email address

3.13. You will also be required to provide information relating to the purchase of your Tickets. Payment may be made via the following methods and the relevant information will vary depending upon the payment method.

• (a) Cheque- a completed and signed cheque in the name of the Member

o (b) Debit Card- Information required will include card number, expiry date and CVV.

• (c) Cash

• Debit Card terminal payments

3.14. No credit card payments will be accepted in line with Gambling Commission regulations.

3.15. Pendleside Hospice shall be entitled to take any steps necessary to verify the above information and to process your entry. Pendleside Hospice may in its absolute discretion refuse to accept an application for an individual to purchase Tickets for the Raffle.

3.16. It is your responsibility to ensure that the personal information you provide to us is accurate.

3.17. If you know of any error in your name, address or any other details provided to Pendleside Hospice as part of your entry you must correct this by notifying Pendleside Hospice in writing or by e-mail. Pendleside Hospice will make any required corrections as soon as reasonably possible. Pendleside Hospice  shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you until such correction has been made. Any correction notified to Pendleside Hospice shall only become effective once the correction has been made.

3.18. Each Ticket is numbered and each Ticket Number is unique.

 

4. Payment

 

4.1. Payment for Tickets may be made by the following methods:

• (a) Cheque (to be made out to Pendleside Hospice

• (b) Debit Card

• (c) Cash

• (d) Any other method made available by Pendleside Hospice from time to time

 

4.2. Your Tickets will not be entered into the Draw unless Pendleside Hospice has received all amounts payable (cleared funds) relating to your Tickets by the closing date. If there is a dispute regarding whether Tickets have been paid for then such dispute shall be resolved by reference to details included in official statements from the bank with which the Raffle’s bank accounts operate.

4.3. The closing date for entries is specified on all of the tickets and on the Pendleside Hospice website. Any entries received late will be gratefully accepted as a donation to Pendleside Hospice.

 

5. Draws

 

5.1. The Draw will be run at an external fundraising venue on the date specified.

5.2. The closing and draw dates are printed on Raffle Tickets and our  website www.­pendleside.­org.­uk/­car-raffle-2025

5.3. The Draw is run by randomly hand selecting a ticket on the specified draw date.

5.4. In order to comply with the Act only those Tickets for which payment has been received are eligible for entry into the Draw.

 

6. Prizes

 

6.1. The prizes available to win are as listed on our website www.­pendleside.­org.­uk/­car-raffle-2025

6.2. Each Ticket shall only be eligible to win one prize in the Draw.

6.3. The results of the Draw will be published on our website within one week of the date of the draw and may also be published in any other manner determined by Pendleside Hospice from time to time.

6.4. Winners will be notified by post or phone call within one week of the date of the draw. Such notification will include a cheque to the value of the prize won made payable to the Member or details of how the car can be claimed.

6.5. Pendleside Hospice reserves the right to withhold the payment of any prize until it is entirely satisfied that the Member who has won the prize has fully complied with the Rules.

6.6. If, upon winning any prize in the Raffle, a Member is not able to prove that they have met the criteria specified in Rules 2.1 (a), (b) and (c) above then they will not be entitled to receive that prize.

6.7. There are no alternatives to the prizes offered from time to time and no interest is payable.

6.8. Any unclaimed prizes will be re-credited as a donation to the Pendleside Hospice main account after a period of six months has elapsed.

6.9. By accepting the prize, the winner agrees that Pendleside Hospice may contact the Member to request them to take part in promotional activity.

 

7. Suspension of the Raffle

 

7.1. Pendleside Hospice may (at its absolute discretion) suspend the Raffle for any period of time. During such period, Pendleside Hospice shall:

• (a) Retain any amounts which were paid prior to such suspension taking effect.

7.2. Members will be notified of further details regarding the resumption of the Raffle or otherwise as soon as reasonably practicable after the date of suspension in writing.

 

8. Liability

8.1. Pendleside Hospice shall not be liable to you for any loss or damage suffered by you arising from:

• (a) Any delays or failures in the postal service or other delivery methods used by Pendleside Hospice or you from time to time.

• (b) Any delays or failures in any systems used by Pendleside Hospice or you to transmit emails.

• (c) Any failure in any software or other systems used by Pendleside Hospice for the administration of the Raffle.

• (d) Any delays or failures in the banking system used by Pendleside Hospice or you.

• (e) Any refusal by Pendleside Hospice to accept entry of an individual as an entrant or the cancellation of an entrant by Pendleside Hospice 

• (f) Any failure to enter your Ticket into the Draw.

• (g) Any event beyond the reasonable control of Pendleside Hospice.

8.2. Pendleside Hospice shall not be liable to you in contract, tort, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Raffle (including loss of the opportunity to enter the Raffle and / or the Ticket or winning a prize).

 

9. Self- Exclusion

 

9.1. Pendleside Hospice is committed to operating the Raffle in a socially responsible way. Should you feel that you are experiencing problems with gambling and wish to be self-excluded from our Raffle please phone 01282 440144 and request a self-exclusion form.